SMS Terms of Service

SMS Program Description

By voluntarily opting in to SMS communications, you agree to receive text messages from dnb tec or dnbprotec at the mobile telephone number you provide.

Messages may include support ticket receipt confirmations, support ticket progress and status updates, ticket resolution notifications, appointment confirmations and updates, service notifications, account-related communications, and responses or follow-up regarding customer-initiated support requests.

Consent to Receive Text Messages

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services.

Message frequency varies based on your support requests, service activity, appointments, account activity, and interactions with us. Message and data rates may apply depending on your mobile carrier and service plan.

Opting Out

You may opt out of SMS communications at any time by replying STOP to any text message from us. After opting out, you will receive a confirmation that you have been unsubscribed.

Where supported, you may reply START to opt back in to SMS communications.

Help

For assistance with SMS communications, reply HELP. You may also contact dnb tec directly at 918-937-9362 or visit dnbtec.com.

SMS Privacy

SMS consent, SMS opt-in information, and mobile phone numbers collected for SMS communication purposes are not sold or shared with third parties or affiliates for their marketing or promotional purposes.

For additional information regarding how we collect, use, and protect personal information, review our Privacy Policy.

Supported Carriers and Delivery

SMS message delivery may depend on your mobile carrier, device, network availability, and other factors outside our control. Wireless carriers are not responsible for delayed or undelivered messages. We do not guarantee that every SMS message will be delivered or received within a specific period of time.

Changes to SMS Communications

We may modify or discontinue our SMS communications or update these SMS Terms of Service from time to time. The effective date displayed above indicates when these terms were last updated.

Contact Us

dnb technologies LLC
dba dnb tec
dnbprotec

Phone: 918-937-9362
Website: dnbtec.com